Refund Policy

Returns/Exchanges

Due to COVID-19 We cannot accept returns or exchanges. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

By placing an order with Shadedbeautybylala means that you have read and are agreeing to all of these stated terms and conditions. Because of the nature of our products we must strictly adhere to these policies.

You can always contact us for any questions at shadedbeautybylala@gmail.com.